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Start Date : 2 Nov,2025
End Date   : 6 Nov,2025
Duration    : 5 Days
 
Overview:
Advanced Root Cause Analysis training course will enable delegates to remain abreast of the latest researched trends, techniques and strategies to improve the condition and performance of their operational process. RCA seeks to identify the origin of a problem. It uses a specific set of steps, with tools such as the 5 Whys and Cause & Effect Diagram, to find the primary cause of the problem, so that you can determine what happened, why it happened and figure out what to do to prevent its recurrence.
 
Course Objectives: 
At the end of this course the participants will be able to: 
Gain a broad understanding and appreciation of the core functional aspects of how to perform an effective advanced Root Cause and Failure Analysis 
Understand the importance of identifying root causes in problem solving 
Describe how to apply common Root Cause Analysis tools such as Six Sigma, 5 Whys and Cause & Effect Diagram to identify root causes
Learn how to prioritize root causes with a Pareto Chart
Gain awareness of the pitfalls in root cause analysis
Failure mode, effect & criticality analysis
Fault tree analysis
Gain insight and understanding into the unique leadership required for advanced Root Cause Analysis
 
Course Content:
1. Key Concepts & Principles of Root Cause Analysis  What is Root Cause Analysis?
Root Cause: The "Evil at the Bottom"
Relationship of Problems, Symptoms and Root Causes
Why Root Cause Analysis?
Principles of Root Cause Analysis
Applications of Root Cause Analysis
Root Cause Analysis Tools
 
2. Overview of a Problem Solving Process
What is a Problem?  Problem Solving Funnel
A Simple Problem Solving Process
PDCA Problem Solving Process
DMAIC Problem Solving Process
8D Problem Solving Process
What is a Root Cause?
Dealing with Root Causes
 
3. Root Cause Analysis using 5 Whys
What is the 5 Whys?
Benefits of the 5 Whys
When is 5 Whys Most Used?
5 Whys Preparation
How to Complete the 5 Whys
5 Whys Process Funnel
Examples of 5 Whys
5 Whys: Key Points 
Drawbacks of the 5 Whys
Group Activity: 5 Whys Analysis
 
4. Root Cause Analysis using Cause & Effect Diagram
Cause & Effect Diagram
When to Use
Benefits
Cause & Effect Diagram (Manufacturing)
Cause & Effect Diagram (Service)
Examples of Cause & Effect Diagrams
How to Construct a Cause & Effect Diagram
Cause & Effect Diagram: Considerations
Cause & Effect Diagram: Practice Tips
Checklists for the 5M1E
Corrective Actions
 
5. Root Cause Prioritization using Pareto Chart
Cause / Effect relationships
Generic relationships between two variables
More complex modelling techniques
A “Blueprint” for effective operational practice
Leadership Development and Motivation of Operations employees
Maintenance/Operations Process Standards based on regular audits with variable frequencies
Principles of Information Management
Definition; Difficulty and Commitment combined to assess Probability of Success
 
6. Pitfalls to Avoid
Introduction to Pareto Chart
Pareto Chart: Purpose & When to Use
Pareto Chart - Data Collection
Example of Pareto Chart
How to Construct a Pareto Chart
Pareto Chart: Tips & Tricks
 
7.Pitfalls to Avoid
8.A Cause-Effect (also called “Ishikawa” or “Fishbone”) Diagram is a Data Analysis/Process Management Tool used to:
Organize and sort ideas about causes contributing to a particular problem or issue  Gather and group ideas
Encourage creativity
Breakdown communication barriers 
Encourage “ownership” of ideas
Overcome infighting
 
9. Scenario Analysis and Action Plan Development 
Theory of Inventive Problem Solving
Pro’s and Con’s
Addressing delegate problems
Understanding the complexity - Putting it all together
 
Targeted Audience:
This advanced course has been developed for Process Engineers, Maintenance and Reliability Engineers, Maintenance Managers, Operations Managers, and Asset Management Professionals. Participants benefit from experienced lecturers and updated curriculum aimed at providing an introduction to, or supplementing a candidates’ knowledge of Asset Maintenance and Reliability.
 
Course Methodology:
Facilitated by an experienced professional trainer, this training course will be conducted as a highly interactive workshop session. A variety of training methodologies and facilitation techniques will be used Before and during the course whenever applicable. These methods are aimed at enhancing individual and group interaction while maximizing learning. Some of these methods are:
Online Pre-post Test
Colorful Visual Aids
Gamification
Self-Assessment Instruments
Simulations
Case Studies
Videos
Group Exercises & Discussions
Role plays
Indoor & Outdoor games